Dealer Reviews
Thank you for choosing the Finch Ford Lincoln as your local Ford dealership.
Our sales and service staff are committed to providing you with quality, friendly, comfortable service. If you had a recent visit at our store or service department, please feel free to leave us a review on either Facebook or Google+.
Reviews
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Easy 5-star experience working with Paul Eddleston at Finch Ford in Sarnia! Needed a car in a hurry and he was very responsive and understanding of my car needs. He secured a great option right away and brought it to me for a test drive. He was very knowledgeable and experienced with the entire process. ...
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Troy B
10/10 would recommend Finch Ford for sure. They saved me money by not changing parts unnecessarily. They fixed only what was needed and gave great estimates as to the costs and the time it would take. Finding trustworthy mechanics can be a pain, but I’m glad I found them here. Great job from all involv...
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Jeff W
I stopped in to speak with service department on July 25th regarding a safety issue with my vehicle pertaining to a domestic situation. The young man at the reception desk within the service dept (sorry I didn't get your name) was so friendly and immediately ensured me that he would find out the answers ...
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Sandy B
I had a wonderful experience with Finch Ford. This is a delayed review but I got a Ford Maverick earlier on in the year which was impossible to find. Only places had very base models and it was hard to commit. Finch Ford was one of the locations I called and they put me on a wait/cancellation list. My sa...
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Kathleen B
Kraig and the team at Finch Ford went above and beyond to get me the truck I wanted (for the second time) with all of the things I've wanted in a truck. I will continue to go back to Kraig and the team for all my vehicle needs. If I could rate them higher I would. They treat you like family!
Jasmine T
The service department is great. These guys really understand proper customer service, which is a refreshing thing in this day and age. I’ll happily be returning here with my vehicles for any future service.
Robin B
Easy 5-star experience working with Paul Eddleston at Finch Ford in Sarnia! Needed a car in a hurry and he was very responsive and understanding of my car needs. He secured a great option right away and brought it to me for a test drive. He was very knowledgeable and experienced with the entire process. Thanks Paul!
10/10 would recommend Finch Ford for sure. They saved me money by not changing parts unnecessarily. They fixed only what was needed and gave great estimates as to the costs and the time it would take. Finding trustworthy mechanics can be a pain, but I’m glad I found them here. Great job from all involved.
I stopped in to speak with service department on July 25th regarding a safety issue with my vehicle pertaining to a domestic situation. The young man at the reception desk within the service dept (sorry I didn't get your name) was so friendly and immediately ensured me that he would find out the answers to my concerns. This is where Cole Boyes got involved. He took my situation very seriously and told me to come back the next day and he would personally take care of me. Cole went above and beyond to rectify the problem and to make sure that I was feeling safer when he was done completing the task. Words can not express how grateful I am to everyone that assisted me!! You have given us peace of mind and made us feel safe again! I will never forget the incredible customer service, compassion, and concern that these men gave us today! I hope Finch Ford knows how lucky they are to have them on their team!! Thank you!!
I had a wonderful experience with Finch Ford. This is a delayed review but I got a Ford Maverick earlier on in the year which was impossible to find. Only places had very base models and it was hard to commit. Finch Ford was one of the locations I called and they put me on a wait/cancellation list. My salesperson Justin let us know immediately and helped me through the process over the phone to get me this car. It was an order cancellation that had all the bells and whistles I wanted. He was incredibly thorough, professional and kind even when I hurt my foot and was delayed picking up the car. Their team worked with me in the financing department which was a seamless process, they helped me sell my old vehicle and gave me a great price on such a desired truck. I could not recommend this dealership enough and working with Justin Wiens! Thank you!
Kraig and the team at Finch Ford went above and beyond to get me the truck I wanted (for the second time) with all of the things I've wanted in a truck. I will continue to go back to Kraig and the team for all my vehicle needs. If I could rate them higher I would. They treat you like family!
The service department is great. These guys really understand proper customer service, which is a refreshing thing in this day and age. I’ll happily be returning here with my vehicles for any future service.
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